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NHS Covid-19 app: how will track and trace work?

Telegraph 24 Sep 2020 11:16

After months of delays and millions of pounds, on Thursday the NHS belatedly launched its official contact tracing in England and Wales.

The so-called NHS Covid-19 app will ask users who have been near someone with a positive coronavirus test result to self-isolate for two weeks.

It will also allow users to check-in to pubs, restaurants or other venues by scanning a QR code on their phone. They will then get an alert telling them to self-isolated if other visitors at the same time are found to have been infected. 

For many, however, confusion persists about how exactly the app works. Here's everything you need to know about how to get set up and use the NHS Covid-19 app:

How do I download the NHS Covid-19 app?

To download the app, visit the App Store on your iPhone, or the Google Play Store on your Android phone. The app is only available on smartphones, and cannot be used on a smartwatche or tablet.

Open the search screen and type “NHS Covid-19”. Then download the app on your phone.

The app will only work with recent smartphone operating software. So you will need to have iOS 13.5 or later installed on your iPhone or Android 6.0 or later  on an Android phone.

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